Privacy Policy

This privacy policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our service. By using the service, you agree to the collection and use of information in accordance with this privacy policy and in line with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions shall apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to ARM Balustrade Pty Ltd.
Cookies are small files placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among other uses.
Country refers to: Australia.
Device means any device that can access the Service such as a computer, mobile phone or tablet.
Personal Data is any information that relates to an identified or reasonably identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals engaged by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service or assist the Company in analysing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to armbalustrade.com.au, accessible from https://armbalustrade.com.au/
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

Email address
First name and last name
Phone number

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including but not limited to: the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. Technologies used may include beacons, tags and scripts to collect and track data to improve and analyse Our Service. These may include:

Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all cookies or to alert You when a cookie is being sent. However, if You do not accept cookies, some parts of the Service may not function properly. Unless you adjust Your browser settings to refuse cookies, Our Service may use cookies.
Web Beacons: Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited certain pages or opened an email, and for related website statistics.

Cookies can be either Persistent or Session Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted when You close Your browser.

We use both types for the purposes outlined below:

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us
Purpose: Essential for providing services through the Website and enabling basic features such as user authentication and security.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: To track whether users have accepted cookie use.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: To remember choices you make such as login credentials or language preferences, enhancing user experience.

For more information, please visit our Cookies Policy or the relevant section in this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage.
To manage Your Account, enabling access to Service functions available to registered users.
To perform a contract for products, items or services You’ve purchased.
To contact You via email, phone, SMS or other electronic means for Service updates or relevant communications.
To provide You with marketing communications about similar goods or services unless You opt out.
To manage Your enquiries and requests.
For business transactions (e.g. mergers or sales of assets).
For other purposes such as data analysis, service improvement, or user experience evaluation.

We may share Your personal data:

With Service Providers (e.g. hosting, support, analytics).
In business transfers (e.g. mergers, acquisitions).
With Our affiliates, under this same privacy commitment.
With business partners to offer specific products or promotions.
With other users in public areas of the Service.
With Your consent for any other specified purpose.

Retention of Your Personal Data

We will retain Your Personal Data only as long as necessary to fulfil the purposes set out in this Privacy Policy. We may also retain and use Personal Data as required to comply with legal obligations, resolve disputes, and enforce Our legal agreements and policies.

Usage Data is generally retained for shorter periods, unless needed for system security or Service improvements, or where legally required to retain it longer.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at Our operating offices or in other locations where the parties involved in the processing are based. This means it may be transferred to — and maintained on — computers located outside Your jurisdiction where data protection laws may differ.

By submitting Your information, You agree to such transfers. We will take reasonable steps to ensure Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request assistance to delete Your Personal Data held by Us.

Where possible, You can delete data directly through Your Account settings. Alternatively, contact Us to access, amend or delete Your data.

We may retain certain data where we have a legal obligation or lawful reason to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will notify you before the transfer occurs and is governed by a different Privacy Policy.

Law Enforcement

In some cases, We may be required to disclose Your Personal Data by law or in response to valid legal requests (e.g. from a court or government agency).

Other Legal Requirements

We may disclose Your Personal Data where necessary to:

Comply with legal obligations
Protect the rights or property of the Company
Prevent wrongdoing related to the Service
Protect user safety or public safety
Defend against legal claims

Security of Your Personal Data

The security of your data is important to us. While no method of online transmission or electronic storage is completely secure, We take reasonable steps and use industry-standard security measures to protect Your Personal Data.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect data from children. If You become aware that a child has provided us with Personal Data, please contact Us so we can remove it.

If parental consent is required under local laws, we may request it prior to collecting data from children.

Links to Other Websites

Our Service may contain links to third-party websites. We do not control and are not responsible for their privacy practices. We strongly recommend reviewing the privacy policies of all third-party sites you visit.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page. If changes are significant, we may also notify you via email or prominent notice on Our Service.

We encourage you to review this page regularly. Changes become effective upon posting.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: sales@armbalustrade.com.au
Online: https://armbalustrade.com.au/contact/
By phone: +61 2 9740 7222